Anti-Money Laundering and KYC Overview

KYC and AML controls are applied to verify each account holder, prevent fraud and money laundering, and detect suspicious activity in line with Australian law.

These measures aim to provide:

• Fair play for all users through reliable ID verification
• User safety supported by appropriate security measures and account protection
• Transparency about how personal data is used for identity checks and transaction monitoring
• Ongoing compliance with Australian regulatory requirements relating to AML/CTF

Every new user must complete ID verification so that the platform can confirm the identity of the account holder and lawfully provide services in Australia. Additional identity check steps may be required at any time based on risk assessments and transaction monitoring results.

During registration and later reviews, document submission may include:

• Government-issued photo identification to confirm name, age and nationality
• Proof of residential address to validate place of usual residence
• Confirmation of ownership for payment methods used for deposits and withdrawals
• Additional supporting documents where enhanced checks are required under regulatory requirements

The platform applies a range of AML and CTF controls to limit the risk of money laundering, terrorism financing and other illegal activity. These measures rely on both automated tools and manual reviews to assess user behaviour and detect suspicious activity.

Key AML and CTF controls include:

• Ongoing transaction monitoring of deposits, wagers and withdrawals
• Automated detection rules to flag unusual or high-risk account activity
• Enhanced due diligence for higher-risk customers, events or jurisdictions
• Detailed review of large, complex or unusual transfers involving gambling accounts
• Risk scoring of accounts that considers source of funds, behaviour patterns and other relevant factors
• Sanctions and politically exposed person (PEP) screening in line with regulatory requirements
• Reporting of suspicious activity and threshold transactions to competent Australian authorities where required by law

To protect user safety and maintain regulatory compliance, certain activities are not permitted on the platform. Breaches of these rules may be treated as indicators of attempted money laundering, fraud, or other unlawful conduct.

Prohibited activities include:

• Creating or using multiple accounts by the same individual in order to avoid KYC checks or AML controls
• Using forged, altered, stolen or otherwise misleading documents during identity check or document submission
• Any attempt to use the service for money laundering, terrorism financing or handling proceeds of crime
• Manipulating systems, games, bonuses or payment processes to disguise the origin or destination of funds
• Sharing, transferring, renting or selling access to an account holder profile to another person
• Using payment instruments or bank accounts that belong to a third party or are not lawfully controlled by the account holder
• Misrepresenting identity, age, source of funds or beneficial ownership of an account

Breaches of this AML and KYC policy, or refusal to follow identity check and document submission requirements, may result in enforcement action under the platform rules and Australian law. These consequences apply where suspicious activity is identified, regulatory requirements are not met, or information provided by an account holder is found to be false or unreliable.

Possible measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users are responsible for providing accurate, complete and up-to-date personal data during registration and throughout the life of the account. Identity check and document submission requests must be completed within the timeframes notified, so that regulatory requirements and reporting obligations can be met. Users must respond promptly to any request for further information or documents where AML, CTF or security measures require additional verification. Only payment methods that belong to the account holder and are under their lawful control may be used for deposits or withdrawals. Users are expected to report any suspected unauthorised access, security incident or suspicious activity relating to their account, in order to support user safety and responsible gaming.

The platform is committed to fair play and transparency so that users can participate in online gaming within a controlled and compliant framework. AML, KYC and CTF processes are integrated into everyday operations to protect personal data, improve account protection and support responsible gaming outcomes.

Key principles that guide this approach include:

• Compliance with Australian KYC, AML and CTF standards and related regulatory requirements
• Confidentiality and secure handling of personal data collected for identity checks and transaction monitoring
• Ongoing monitoring of accounts and transactions for patterns of suspicious activity
• Prevention of manipulation, collusion and other unfair behaviour that might undermine fair play
• Providing user support on safety, account protection and AML-related questions where appropriate
• Recognising that user safety is a shared responsibility between the platform and each account holder
• Applying rules and controls in a consistent way so that comparable users face equal conditions