Your safety when you gamble online

Gambling always involves the risk of financial loss. You should only play using money that you can afford to lose and never rely on betting as an income source.

To help you stay in control on FairGo Casino, you can:

• Set deposit limits that suit your budget before you start playing.
• Treat gambling as entertainment, not a way to solve money problems.
• Decide on a time limit for each session and log out when that time is up.
• Take regular breaks so you can think clearly about your betting decisions.
• Keep track of your spending by reviewing your account history.
• Avoid chasing losses or increasing your stakes to recover money.
• Separate gambling funds from money needed for bills, rent, food, and other essentials.

These simple practices help protect both your finances and your emotional wellbeing. Responsible play means you stay in control, understand the odds, and know when to stop.

Gambling addiction can develop gradually and may be hard to notice at first. Paying attention to early warning signs can help you or someone close to you seek help sooner.

Indicators that gambling might be becoming a problem include:

• Spending more time and money on betting than planned.
• Feeling restless, irritable, or anxious when trying to cut back or stop.
• Chasing losses by placing bigger or more frequent bets.
• Hiding gambling activity or lying about how much has been spent.
• Borrowing money or using credit to fund gambling.
• Neglecting work, study, family, or social responsibilities due to gambling.
• Gambling to escape stress, low mood, or other personal problems.
• Repeatedly trying and failing to reduce or control betting.
• Feeling guilt, shame, or regret after gambling.
• Continuing to gamble despite financial problems or relationship tension.

Gambling addiction is a serious condition that can affect your financial security, mental health, and relationships. Professional support and practical tools are important to address it.

If you are concerned about your betting, steps are available to reduce risk and regain control. FairGo Casino provides responsible gaming tools and support options to help you manage how and when you play.

Practical measures you can take include:

• Set lower deposit limits to control how much you spend over a chosen period.
• Use reality checks or reminders to keep track of how long you have been playing.
• Take short cooling-off breaks from your account if you feel your gambling is becoming stressful.
• Consider a longer self-exclusion period so you cannot log in or place bets for a set time.
• Remove stored payment methods to introduce an extra step before you can deposit.
• Avoid gambling when tired, under the influence of alcohol, or feeling upset.
• Do not use gambling to cope with financial pressure or emotional distress.
• Talk to trusted friends, family, or a counsellor about your gambling behaviour.
• Seek independent financial advice if gambling has affected your budget or debts.
• Use external blocking software or device-level tools to limit access to betting sites.

These actions can support you in reducing harm, regaining control, and maintaining safer gambling habits over time.

Support is available if you or someone you know is affected by gambling problems. Free and confidential services across Australia offer counselling, information, and practical assistance.

Key external help organisations include:

• Gambling Help Online: https://www.gamblinghelponline.org.au/
• National Gambling Helpline (24/7): 1800 858 858
• Lifeline (crisis support): https://www.lifeline.org.au/ or 13 11 14
• Beyond Blue (mental health support): https://www.beyondblue.org.au/ or 1300 22 4636
• Financial Counselling Australia: https://www.financialcounsellingaustralia.org.au/
• Local state and territory Gambling Help services, available through the Gambling Help Online service finder.

These services can help you understand gambling addiction, develop a plan to reduce harm, and access ongoing support.

If you are worried about your gambling or need help using responsible gaming tools, you can contact FairGo Casino support for guidance. Our team can assist you in applying limits, arranging breaks, or requesting self-exclusion.

You can reach FairGo Casino customer support in Australia through:

• Live chat support available through the website.
• Email support via the contact address listed on the FairGo Casino site.
• Help centre articles explaining account controls, limits, and self-exclusion options.

Support staff can provide information on safe gambling practices and direct you to external help services where appropriate.